SecureTrust™ Secure Email Certificate Support

Issuing a Secure Email Certificate

After purchasing your certificate, you will need to use the SecureTrust Control Center to issue and manage your certificates.

Follow the instructions below for issuing your certificate after logging into your account.

  1. Login to your account at the SecureTrust Control Center
  2. In your account screen, click "Email Certificates" in the left-hand side bar.
  3. Click on "View All Email Certs" and select "Enroll A User" next to one of the purchased certificates in the list.
  4. Enter the email address of the person you wish to issue a certificate.
  5. The person's email address will now be sent a confirmation email. Within this email message, there is a link with a validation hash code. Click on the link and enter the email address you wish to issue the certificate. The validation hash code should be filled up automatically.
  6. Afterwards, click on the "Download Certificate" button. The SecureTrust Secure Email (S/MIME) Certificate will be installed in your Certificate Store.
  7. Congratulations, you have successfully issued and installed your certificate. Please continue to Configuring your Secure Email Certificate.