SecureTrust™ Secure Email Certificate Support


Importing a Secure Email Certificate

After issuing your Secure Email Certificate and downloading the PKCS #12 file, you will need to import the PKCS #12 file into your device's Certificate Store.

Click on one of the links below for your device's operating system and follow the instructions to import your certificate.

Microsoft Windows

  1. Double-click the PKCS #12 file that you downloaded when you issued the Secure Email Certificate.
  2. The Welcome to the Certificate Import Wizard will appear. Click Next.
  3. Click Next with the default selection of Current User.
  4. The File Name box should contain the path to the downloaded PKCS #12 file. If it does not, click Browse... and select the correct location of the downloaded PKCS #12 file.
  5. Click Next again.
  6. You will be prompted for the password that you entered when the Certificate was issued. Enter the password.
  7. Optionally, if you would like to make the Certificate and associated key exportable, check the box for Mark this key as exportable.
  8. Click Next.
  9. Click Next with the default selection of Automatically select the certificate store based on the type of certificate.
  10. Review the settings on the final screen of the wizard and click Finish. Your Certificate is now imported.
    Note: After clicking Finish you may be prompted to select a smartcard device.
    If you don't have a smartcard attached to your device or you aren't sure, then click Cancel.

Apple macOS

  1. Open Finder and search for Keychain.
  2. Open the Keychain application.
  3. In the File menu, select Import Items.
  4. Select the PKCS #12 file that you downloaded when you issued the Secure Email Certificate and click Open.
  5. You will be prompted for the password that you entered when the Certificate was downloaded.
    Enter the password and the import process will complete.