SecureTrust™ MyIdentity Certificate Support


Issuing a MyIdentity Certificate

After purchasing your certificate, you will need to use the SecureTrust Control Center to enroll, issue and manage your certificates.

Follow the instructions below for issuing your certificate.

  1. Login to your SecureTrust Control Center account.
  2. On your account screen, click MyIdentity Certs in the left-hand side bar.
  3. Click on Pending & Enroll and click Enroll New User.
  4. Enter the name, email address, and title of the person for whom you wish to issue a certificate.
  5. Select the duration of the certificate and click Enroll User.
  6. A confirmation email will be sent to the email address that was entered. Click on the link in the confirmation email to pickup your certificate.
  7. Follow the Pickup Instructions on the pickup page to select and enter a strong password.
  8. Click the Pickup Certificate button. After several seconds, you will be prompted to download the PKCS #12 file to your device.
  9. Download the PKCS #12 file. Ensure that you have recorded the password you entered, as you will need it to import the certificate into your device's Certificate Store.
  10. Continue to Importing Your MyIdentity Certificate.