Using the Exchange Management Console, (Start > Programs > Microsoft Exchange 2010 > Exchange Management Console), click on "Manage Databases". Select "Server Configuration" and then "New Exchange Certificate". You will be prompted for a friendly name. You should use a name that you can remember this certificate by in the future.
If you are requesting a wildcard server certificate, make sure to check the box under domain scope for wildcard.
In the Exchange configuration menu, select the services that you are planning on running securely and the names of the services. The next screen will allow you to review those names.
Location - Enter the location where your business operates, not where your server is located. If you are an international customer in a country without a State/Province or City/Locality, leave those fields blank.
Organization - Enter the full, unabbreviated legal name of your business. Include any applicable suffix, such as "Inc" or "LLC". If your company name is registered in an abbreviated form, then you may use that abbreviation if you want.
Organizational Unit - This field will not be included in your certificate, so you can leave it blank.
Common Name - Enter the web address of your site. It must be a fully qualified domain name. Both www.yourdomain.com and yourdomain.com are acceptable. Do not include http:// or https://. When ordering a wildcard Server Certificate, you will use *.yourdomain.com
Email Address - Enter the address of the person responsible for digital certificates in your organization. This field is optional.
Click "Browse" to save the CSR.
Now navigate to the location of your saved CSR and open it with a suitable text editor such as Notepad, TextEdit, or vi. Copy the entire text - including the top and bottom dashed lines. You can paste this text directly into the VikingCloud Control Center - Submit your CSR to proceed to validation.